At Ba Na commune - a new administrative unit formed from the merger of Hoa Ninh and Hoa Nhon communes, the working atmosphere was urgent and rhythmic right on the first morning. Here, many people came to do administrative procedures, mainly related to household registration, land and document certification.
The commune has arranged 9 administrative procedure counters with officers on duty to guide people in performing operations on electronic devices. Thanks to that, the process of receiving and processing documents on the first day of operating the new model went smoothly, without any congestion.

According to Mr. Nguyen Van Buu, Deputy Director of the Ba Na Commune Public Administration Service Center, on the first morning, the number of people coming to do paperwork at the center was very large due to the merger of communes. Anticipating this situation, the commune had previously focused on reviewing and supplementing facilities and equipment such as computer systems, internet access, and search machines to serve the people. At the same time, the center had organized a scientific and methodical force; assigned staff to guide and receive people's documents to ensure smooth operation.

As early as 7:30 a.m. on July 1, in Thanh Khe ward - the place with the highest population density in Da Nang city, the Public Administration Service Center welcomed a large number of people coming to do procedures related to household registration, land, and document certification.
In reality, the staff and civil servants at the working counters clearly demonstrated the spirit of "being close to the people, understanding the people, serving the people", in line with the spirit of two-level local government.


Next, in Hoa Khanh ward, the number of people coming to transact was also quite large. The local government arranged staff to guide and mobilized youth union members to support people in getting queue numbers and entering electronic data.

Mr. Tran Van The, Deputy Director of the Public Administration Service Center of Hoa Khanh Ward, said: The facilities at the center have been arranged stably, with 7 counters to receive documents. Of which, 2 counters are of the branch of the Land Use Rights Registration Office, which is a vertical agency located in the area, and 5 counters are for other procedures. The counters are staffed with 2 employees.
On the afternoon of July 1, CAND Newspaper reporters recorded at the One-Stop Department of the Da Nang City Administrative Center and the People's Committees of many wards and communes that administrative procedures were implemented smoothly and stably, creating trust for people and businesses right on the first day of operating the two-level local government model.
At Hai Chau Ward People's Committee, the number of people coming to do procedures is quite large but the procedures are still operated smoothly. Comrade Nguyen Van Duy, Chairman of the Ward People's Committee, said that the ward has expanded the Public Administration Service Center from 7 to 14 counters, organized training for officials and civil servants to master the procedures and confidently serve the people in the new context.
Source: https://cand.com.vn/doi-song/da-nang-van-hanh-thong-suot-chinh-quyen-dia-phuong-hai-cap-trong-ngay-dau-lam-viec--i773404/
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