Focus on resolving administrative records for people

Head of the Ho Chi Minh City National Assembly Delegation Nguyen Van Loi requested relevant departments and branches to soon deploy training programs and professional development for commune-level officials and civil servants to ensure effective operation of the government apparatus according to the new model after the merger.

On the afternoon of July 9, comrade Nguyen Van Loi, member of the Party Central Committee, Head of the National Assembly Delegation of Ho Chi Minh City, and his delegation had a working session with the Party Committee and People's Committee of Phu My Ward to grasp the situation of operating the new commune-level government model after the merger, and at the same time inspect the preparation work for Party Congresses at all levels and listen to recommendations from grassroots cadres.

Head of the Ho Chi Minh City National Assembly Delegation Nguyen Van Loi works with leaders of Phu My ward

Before the working session, the delegation visited the Phu My Ward Public Administration Service Center. The delegation acknowledged the serious and urgent working spirit of the local staff.

The working group grasped the situation of the new ward's operation; at the same time, visited, encouraged, and recorded opinions, recommendations, and proposals of local authorities, cadres, civil servants, and workers working there in order to promptly reflect and make recommendations to central and local agencies for consideration and resolution, ensuring that the system of apparatus is operated effectively, efficiently, and effectively.

At the meeting, Deputy Secretary of Phu My Ward Party Committee Nguyen Doan Tiet Phuong said that after more than a week of official operation, Phu My Ward Public Administration Service Center has received 368 procedures with 1,719 records. Of which, 311 records are under the authority of the ward; the remaining 1,408 records are related to social insurance, land..., not under the authority of the locality.

The leaders of Phu My ward proposed that the Department of Agriculture and Environment, the Regional Social Insurance, and the City Police soon direct and arrange counters and personnel to receive and return results of documents under the jurisdiction of the department and branch at the Public Administration Service Center of the ward to help people conveniently transact.

Ms. Huynh Thi Phuc, Deputy Head of the National Assembly Delegation of Ho Chi Minh City, suggested that Phu My ward should speed up the process of handling administrative records, not letting people wait for a long time. Phu My is an area where many complaints arise, and needs to be focused on handling them thoroughly.

Concluding the meeting, comrade Nguyen Van Loi acknowledged the recommendations of Phu My ward, emphasizing that these are not local issues but a common situation in the whole city.

Head of the Ho Chi Minh City National Assembly Delegation Nguyen Van Loi and the delegation conducted a survey at the Phu My Ward Public Administration Service Center.

Head of the Ho Chi Minh City National Assembly Delegation Nguyen Van Loi requested relevant departments and branches to promptly implement training programs and professional development for commune-level officials and civil servants to ensure effective operation of the government apparatus according to the new model after the merger. At the same time, he requested that local authorities wholeheartedly guide and accompany people in the process of implementing administrative procedures, digital transformation, and building digital government. This not only contributes to improving governance efficiency but also reduces inconvenience for people.

In addition, comrade Nguyen Van Loi emphasized the need to review and evaluate the effectiveness of models being implemented at the grassroots level, selecting good models to replicate throughout the city. In particular, it is necessary to "order" the scientific sector to research and propose solutions to improve the quality of service to the people.

Within the framework of the working program, the delegation visited two policy families in Phu My ward, including Mr. Nguyen Van Su and Mr. Phan Van Quy, on the occasion of the 78th anniversary of War Invalids and Martyrs Day.

Here, the delegation kindly asked about the health of the two men and their families, and requested the local authorities to pay attention to, care for, and support the families of policy beneficiaries. The delegation presented gifts to the two families, expressing the deep gratitude of the Party, State, and people for the great sacrifices and contributions of previous generations.

HUYEN TRANG

Source: https://www.sggp.org.vn/tap-trung-giai-quyet-ho-so-hanh-chinh-cho-nguoi-dan-post803138.html