On the afternoon of July 2, many people who came to handle administrative procedures at the Kim Lien Ward Public Administration Service Point received enthusiastic guidance from officials, helping them easily complete the procedures and highly appreciated the careful preparation work of the government.
Thanks to careful preparation of personnel and facilities, activities at the Kim Lien Ward Public Administration Service Point took place urgently and seriously in an exciting atmosphere.
Ms. Nguyen Thi Trang (Luong Dinh Cua street) came to carry out the procedure of notarizing business registration documents and said that when she arrived, there was an officer waiting to guide her to get a number and complete the procedure.
“I was worried that there would be disruptions when implementing the new model, but then I saw that the procedures were resolved quickly and conveniently, and the headquarters was even more spacious and beautiful than before,” Ms. Trang shared.
According to Vice Chairman of Kim Lien Ward People's Committee Tran Hoang, the ward's public administrative service point is designed to be open, with functional areas to ensure that the process of receiving and handling administrative procedures is convenient, effective, public, and transparent...
“Kim Lien Ward People's Committee has thoroughly informed all ward officials and civil servants about the content, objectives and requirements of operating the two-level local government model, in order to raise awareness of officials and civil servants. On July 1 and up to 11:30 on July 2, the ward's Public Administration Service Point received 334 visitors; received and processed 189 records,” said Vice Chairman of Kim Lien Ward People's Committee Tran Hoang.
At the O Cho Dua Ward Public Administration Service Point on the second day of operating the new apparatus under the two-level local government model, many people came to request confirmation of records, land documents, household registration, etc.
Vice Chairman of the People's Committee of O Cho Dua Ward, Trinh Dan Ly, said that in order to prepare carefully for the first days of operation under the new model, from the morning, officials and civil servants were ready to support people in looking up information, providing guidance on filling out documents and handling procedures...
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Mr. Nguyen Duc Trong (76 years old) from De La Thanh street came here to ask about administrative procedures related to subsidies for the elderly. “Last year when I turned 75, I received a birthday bonus, but this year at 76 I have not received this subsidy. Luckily, the staff here are very enthusiastic and answered my questions. I have clearly understood the issues that I am still concerned about and will pass them on to the elderly in the same residential group,” Mr. Trong shared.
Because the functions and tasks of the new ward have changed compared to the previous ward government, in order to best serve the people, right from the entrance, the ward has arranged union members, youth, and cadres to guide people through procedures, and provide guidance in each field...
Student Le Thi Tue Lien (University of Labor and Social Affairs) shared: "We, the Youth Union members, were present very early to help people get numbers, fill out documents, and especially help the elderly complete procedures more quickly."
It is known that on July 1, the O Cho Dua Ward Public Administration Service Point received a total of 131 files, mainly cases related to justice and civil status, and resolved 117 cases.
Similarly, the Van Mieu - Quoc Tu Giam Ward Public Administration Service Point has also arranged many staff to guide citizens to carry out administrative procedures.
Phan The Long, Deputy Chief of Office of the People's Committee of Van Mieu - Quoc Tu Giam Ward, said that the ward has provided thorough training to officials before officially starting operations under the two-tier local government model. As of this morning, no citizens have reported any difficulties or problems related to the new government's operating model.
Along with the staff and civil servants of the Van Mieu - Quoc Tu Giam Ward Administrative Service Reception Point, many youth union members of the ward were also mobilized to support people at the "one-stop" department in the first days of operating the two-level local government.
In the beginning, there will certainly be some confusion and difficulties for both civil servants and the people. But I believe that with the efforts of the entire political system, the people will feel most clearly the changes of the two-level local government.
Yesterday, July 1st became a special day when the two-level local government apparatus was put into operation. From cadres, party members to residents of Van Mieu - Quoc Tu Giam ward, everyone believed, showed readiness, initiative, and high determination for the new development path.
Ms. Do Thi Luyen, Party Cell Secretary, Head of the Front Work Committee of Residential Area No. 9 (formerly Kham Thien Ward), now Van Mieu - Quoc Tu Giam Ward, expressed her full support for the policy as well as her belief that the new administrative apparatus and organization of the ward will operate more and more professionally, closer to the people, and serve the people better.
Source: https://hanoimoi.vn/ngay-thu-hai-khi-van-hanh-chinh-quyen-dia-phuong-hai-cap-thuan-tien-gan-dan-707834.html
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