(QNgTV) - Amidst the changes of modern administration, the image of union members and young people in green shirts enthusiastically guiding people to register for online public services has become familiar in many localities in Quang Ngai province. Not only contributing to spreading the spirit of administrative reform, the province's youth also shows their pioneering role in digital transformation for the benefit of the community.
To contribute to meeting the needs of people coming to work at the Kon Tum Ward Public Administration Service Center, each session, the Ward Youth Union arranges 5-8 youth union members to be on duty and provide support. Therein, focusing on propaganda, channeling, and guiding people to carry out administrative procedures according to the process; basic operations on public devices; installing and using the VneID application; using the National and Local Public Service Portal... Volunteers proactively divide the work, ensuring smooth coordination. " I have participated in the support activities for people for 3 days now and during the participation, I feel very happy and excited because I have helped a small part of myself in the administrative reform and digital transformation of the locality, I really don't feel tired at all " . Tran Thi Van Anh shared.
The Youth Volunteer Team supporting people in carrying out administrative procedures also plays a role in ethnic minority areas. Ia Chim Commune has 59% of the population being ethnic minorities. After the new commune came into operation, some people were confused about the new location and changes in the administrative procedure settlement process. Thanks to the support of the Youth Union members, people quickly got acquainted, saving costs and time in settling administrative procedures.
Ms. Nguyen Thuy Linh, Vice President of the Vietnam Fatherland Front Committee, Secretary of the Youth Union of Ia Chim Commune, Quang Ngai Province, said: “ Especially ethnic minorities face many difficulties. To provide such good support, the youth union members must explain clearly and specifically so that everyone can understand the working process. And through such activities, the youth union members can promote their youthful strength . ”
Mr. A Nguyet, in Ia Chim commune, Quang Ngai province, said: " People here rarely have contact with information technology , fortunately with the support of the youth union members , the connection is smooth, people trust. I really hope that the youth union members in the commune will maintain this activity to help people in the future ."
Ms. Y Ich is over 60 years old, so accessing and using information technology to do online public services is an obstacle. The enthusiastic guidance of the union members helped her feel more secure and less worried when she came to re-register her marriage. “ I came here today to get a marriage certificate. Thanks to the young man who helped me, it was done quickly. Thank you, ” said Ms. Y Ich.
The fact that youth organizations organize activities to support people in handling administrative procedures not only demonstrates the pioneering and voluntary role of young people, but also contributes to reducing pressure on officials and civil servants supporting the operation of the 2-level local government model, aiming at reforming administrative procedures and building digital government.
Mr. Tran Trung Hieu, Deputy Director of the Kon Tum Ward Public Administration Service Center, Quang Ngai Province, said: “ I believe that the spirit of youth will greatly reduce the pressure on those who receive documents at the Center. In the coming time, this is a very important part of the national digital transformation in the present era .”
It is expected that after the peak period from July 7 to July 11, 2025, the province's youth union members will continue to support people in carrying out administrative procedures according to the actual situation.
Source: https://quangngaitv.vn/gop-suc-tre-vao-cong-tac-cai-cach-hanh-chinh-6504733.html
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