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Patient satisfaction index maintained above 90%

Báo Kinh tế và Đô thịBáo Kinh tế và Đô thị10/01/2025


Party Secretary and Director of Xanh Pon General Hospital Nguyen Duc Long said that over the past 5 years, the Party Committee has focused on leading the hospital to successfully complete assigned political tasks.

All professional indicators have been achieved and exceeded the plan with high quality, constantly reforming administrative procedures, increasing patient satisfaction. The hospital has deployed many advanced and specialized techniques, worthy of being the leading specialized hospital, the last line of the capital.

Delegates of the Presidium vote at the congress.
Delegates of the Presidium vote at the congress.

The material and spiritual life of cadres, civil servants and workers is increasingly improved. For two consecutive years, the hospital received the "Excellent Unit in the Emulation Movement" Flag from the Hanoi People's Committee; in 2020, the hospital received the Emulation Flag from the Government; in 2023, it achieved the Excellent Labor Collective and Certificate of Merit from the Hanoi People's Committee...

The hospital has exceeded its annual medical examination and treatment targets, always reaching 100% to 130% of the set plan with high quality and efficiency.

The average number of days of inpatient treatment is decreasing, the quality of treatment is improving, many advanced techniques and new techniques are successfully implemented, and the attitude and spirit of serving patients is getting better and better. In 2021, the rate of inpatients receiving out-of-line treatment was about 15%, increasing to nearly 50% in 2024.

The professional level, spirit and service attitude of the hospital's medical staff are increasingly improved. The hospital's professional reputation is increasingly enhanced. Many advanced techniques are on par with those of central hospitals, hospitals in the region and the world .

The hospital is one of two medical facilities worldwide that can perform single-port laparoscopic surgery. During the period from 2022-2025, the hospital has attracted many leading domestic and foreign experts to work, contributing to the rapid and sustainable development of the hospital's expertise.

Ba Dinh District Party Secretary Hoang Minh Dung Tien congratulates the Executive Committee
Ba Dinh District Party Secretary Hoang Minh Dung Tien congratulates the Executive Committee

The hospital that the city is interested in is implementing a project to upgrade and renovate clinic A into the City's Center for Health Care and Protection of Officials with many advanced equipment, modern facilities, and a total investment of nearly 400 billion VND.

This is the first Center for Health Care and Protection for Staff in the country. When put into operation, it will contribute to bringing the hospital's professional level to a new level.

In the 2025-2030 term, the Party Committee of the Hospital will focus on building a clean and strong Party in all aspects; building the Hospital to develop breakthroughs in expertise, becoming one of the leading hospitals in the capital and the whole country; continuing the goal of being a pioneer in digital transformation and artificial intelligence; maintaining and promoting Hanoi culture and the spirit of Xanh Pon.

Some key targets by 2030, the hospital completes the set professional targets, each year higher than the previous year with high quality and safety in treatment.

Patient satisfaction index remains above 90%, hospital quality index reaches 4.6 points or more; hospital revenue increases by an average of 10%-20% per year and reaches 2,000 billion VND by 2030; average income of employees increases by at least 10% per year, income balance between specialized departments and functional departments in the hospital...

The Congress elected the Executive Committee of the Party Committee of Xanh Pon Hospital, term XXIII, 2025-2030, consisting of 9 delegates. At the first meeting of the Executive Committee of the Party Committee of the Hospital, term XXIII, Director of Xanh Pon Hospital Nguyen Duc Long was elected to continue to hold the position of Secretary of the Hospital Party Committee.

The Party Committee of Xanh Pon General Hospital is one of three grassroots party organizations selected by the Ba Dinh District Party Committee to organize a model congress.

 

To achieve the goals of the new term, the BV Party Committee needs to focus on Party building work; maintain solidarity, unity, high determination, successfully complete all tasks; maintain the leadership role and solidarity in the Executive Committee and the collective leadership; maintain discipline, improve the quality of activities, increase thematic activities, following the motto "deeper, more technical, more substantial"; unite and unify to build strong mass organizations and accompany the building of elegant - civilized, serious - loyal Ba Dinh people.

Secretary of Ba Dinh District Party Committee Hoang Minh Dung Tien



Source: https://kinhtedothi.vn/benh-vien-da-khoa-xanh-pon-chi-so-hai-long-nguoi-benh-duy-tri-tren-90.html

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