In that context, Sigo - a pure Vietnamese self-driving car rental application , is "stepping" strongly into the Hue market, not only as a connecting platform, but also as a practical "solution" to these persistent risk problems. Our reporters spent time learning about how Sigo is operating in Hue and the feedback from those who are using the service.
When car owners live in anxiety: "Every night I'm afraid my car will be lost"
Earning extra income from an idle car is a legitimate desire of many Hue residents. However, the risks have made them hesitate many times.
"I have a 5-seater car, it's a waste to leave it idle, but I'm afraid to rent it out carelessly," Ms. Thu, a car owner in Hue City, sobbed and shared. "My biggest fear is that my car will be pawned, or stolen by a thief and then disappear. When I get fined, my house is constantly visited, but I don't know who is responsible, where to go to find the person responsible. There are nights when I lie down and worry, not knowing where my car is, whether it's safe or not."
This situation is not uncommon. When transactions between individuals lack a centralized control mechanism, legal and financial risks always exist. Car owners have almost no information about the history of the renter, forcing them to gamble with their assets.
Sigo: Customer Profiles and a "Stop" for Bad Guys
It is at this intersection of need and risk that Sigo is providing a solution that many car owners have been waiting for. According to our research, Sigo is not simply a channel for posting cars, but has built a comprehensive customer profile based on transaction history.
"We understand the concerns of car owners. That's why Sigo focuses heavily on identity verification and especially on recording user behavior," said Nguyen Van Long, CEO of Sigo, in a short interview. "If a customer has a bad history - such as damaging the car without reporting it, returning the car too late, or having any other untransparent behavior - that information will be recorded and warned on the national system. This means that individuals with a bad transaction history will find it very difficult, or impossible, to rent a car a second time on Sigo. This is the 'stop' for untransparent intentions, protecting assets and peace of mind for car owners."
Tourists : Fear of "losing deposit" and helplessness when encountering problems far away
Not only car owners, even tourists who want to enjoy the freedom of renting a car also face their own concerns.
"I often travel on my own, so renting a car to drive myself is the most convenient. But many times when renting a private car, I am very afraid of the deposit that I have to pay directly," said Thanh Huong, a tourist from Hanoi who just completed a trip to Hue by car rental through Sigo. "I don't know if the car owner will pay in full, on time, or find an excuse to keep it. And if there is a small collision, who will handle it? I am a tourist, how can I stay and handle all the procedures?"
Sigo: Transparent deposits, and "insurance" for unexpected troubles
To alleviate these concerns, Sigo has implemented quite convincing mechanisms. First, about the deposit: instead of customers transferred directly to the car owner, all deposit transactions are made through Sigo's account. "The deposit is held by Sigo's system, which acts as a neutral third party. This helps ensure maximum transparency, customers can rest assured that the deposit will be fully and quickly refunded if there are no problems," explained Mr. Long, CEO of Sigo.
The second key point, especially important for travelers, is support in case of an incident. Sigo has partnered with major insurance companies to provide comprehensive travel insurance for transactions on the app. “If an accident or other incident occurs while renting a car, customers can authorize the insurance company to handle all legal procedures, compensation, and repairs,” Long added. “This helps travelers avoid having to deal with trouble on their own in an unfamiliar city, allowing them to continue their journey with peace of mind.”
Mr. Nam, who has experienced Sigo's service in Hue, affirmed: "Since using Sigo, I have found the deposit to be completely transparent. More importantly, if there is an accident, I can authorize the insurance company to handle it. There is nothing better than traveling without having to worry about those trivial matters! There are a variety of vehicles, you can choose the one you like, the procedures are quick and simple, very convenient and civilized."
Ancient capital and a more reliable car rental future?
Sigo's presence in Hue is not only an additional option for the market, but also an important step forward in standardizing self-driving car rental services. By addressing the real concerns of both car owners and customers through technology and transparent processes, Sigo is contributing to building a "trust insurance" for the market. This not only brings direct benefits to users but also contributes to the sustainable development of the tourism and service industry in the ancient capital.
Can this model completely change the landscape of the self-driving car rental market in Hue, turning risks into peace of mind, and worries into opportunities? The answer will gradually be verified through practical experience, but certainly, Sigo is opening a new, promising chapter for self-driving car rental services in Hue .
Cooperation information and service experience:
● Website: www.sigo.vn
● Hotline: 1900 9999 19
● Fanpage: https://www.facebook.com/SigoVN
Source: https://huengaynay.vn/lanh-te/rui-ro-rinh-rap-thi-truong-thue-xe-tu-lai-hue-va-loi-giai-dang-gay-chu-y-155452.html
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