Lam Dong Provincial Party Committee Deputy Secretary Luu Van Trung inspected the operation of the government apparatus in Lac Duong commune.

Lam Dong Provincial Party Committee Deputy Secretary Luu Van Trung inspected the operation situation at Lac Duong Commune Public Administration Service Center.

Representatives of the Department of Home Affairs, Department of Science and Technology, and Provincial Party Committee Office joined the working delegation.

Deputy Secretary of the Provincial Party Committee Luu Van Trung checks the operational capacity of the online public service kiosk department.

Deputy Secretary of the Provincial Party Committee Luu Van Trung and the working delegation inspected and grasped the operational situation, human resources and equipment at the Lac Duong Commune Public Administration Service Center. Here, Deputy Secretary of the Provincial Party Committee Luu Van Trung directly operated and inspected the operational capacity of the information technology system and transmission lines at the online public service kiosk department. At the same time, comrade Luu Van Trung specifically surveyed the advantages and difficulties in each department of the Lac Duong Commune Public Administration Service Center.

Deputy Secretary of the Provincial Party Committee Luu Van Trung directly operated and inspected the operational capacity of the information technology system.

Deputy Secretary of the Provincial Party Committee Luu Van Trung visited and talked with people when they came to do administrative procedures at the Lac Duong Commune Public Administration Service Center on the first day of operating the two-level local government.

Deputy Secretary of the Provincial Party Committee Luu Van Trung inquired about the work situation of cadres and civil servants at the Lac Duong Commune Public Administration Service Center.

Through the on-site inspection, Deputy Secretary of the Provincial Party Committee Luu Van Trung acknowledged and encouraged the staff, civil servants and public employees of Lac Duong commune in performing their duties; at the same time, he shared the difficulties in the early days of operating the new government apparatus.

Deputy Secretary of the Provincial Party Committee Luu Van Trung talks with people when they come to do administrative procedures at the Lac Duong Commune Public Administration Service Center.

He also noted the need to focus on immediately resolving existing problems and difficulties in the process of handling public administrative procedures for people and businesses. In particular, he requested that the attitude of serving the people be focused on, and that the Public Administration Service Center be considered the face of the government, which is the department closest to the people, directly receiving, consulting, guiding, and handling administrative procedures for people and businesses.

Therefore, it is necessary to support and guide the people in the process of handling administrative procedures, with the ultimate goal of solving for the people the daily matters that they care about, considering the people's evaluation and satisfaction as work efficiency.

Deputy Secretary of the Provincial Party Committee Luu Van Trung discussed with civil servants of Lac Duong Commune Public Administration Service Center about the ability to operate software to handle public administrative procedures for people and businesses.

For the staff and civil servants in general and at the Public Administration Service Center in particular, Deputy Secretary of the Provincial Party Committee Luu Van Trung noted that it is necessary to uphold the spirit, responsibility, and efforts, ensure professional proficiency, be good at technology, and wholeheartedly serve the people; focus on training and coaching to improve professional qualifications; the process of handling records and procedures for people and businesses must be on time and in accordance with regulations.

Deputy Secretary of the Provincial Party Committee Luu Van Trung monitors the process of handling administrative procedures for people.

In particular, with the characteristics of Lac Duong being a commune with a large number of ethnic minorities, the team of cadres and civil servants need to enthusiastically guide and increase support for people to apply digital platforms when participating in solving administrative procedures; anything that has not been implemented must be explained so that people can understand, sympathize and share, creating consensus among the people.

Deputy Secretary of the Provincial Party Committee Luu Van Trung discussed with leaders of Lac Duong commune about focusing on improving the quality of operations of the Public Administration Service Center.

Commune leaders must closely monitor and supervise the activities of the entire administrative system, and absolutely must not be negligent or irresponsible in their work...

Deputy Secretary of the Provincial Party Committee Luu Van Trung discussed with VNPT officials about immediately resolving network congestion so as not to affect the handling of administrative procedures for people.

Regarding the shortcomings and limitations pointed out during the inspection, especially the network congestion affecting the settlement of administrative procedures for people, Deputy Secretary of the Provincial Party Committee Luu Van Trung requested the local government to coordinate with relevant agencies, especially VNPT, to immediately overcome them to ensure the smooth and uninterrupted operation of the public administrative procedure settlement system. At the same time, focus on activities to complete the legal apparatus to put into operation to most effectively serve people and businesses when operating the 2-level local government model.

Source: https://baolamdong.vn/pho-bi-thu-tinh-uy-lam-dong-luu-van-trung-kiem-tra-cong-toc-van-hanh-bo-may-chinh-quyen-tai-xa-lac-duong-290719.html