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Panasonic guarantees warranty within 72 hours

Panasonic has launched the after-sales service program “Premium Service – Lightning-fast Warranty” with a commitment to receive and process requests for repair and warranty of air conditioner products within 72 hours, aiming to build a streamlined, transparent and dedicated after-sales service system…

Báo Sài Gòn Giải phóngBáo Sài Gòn Giải phóng11/08/2025

Panasonic implements a 72-hour warranty policy to give users peace of mind.
Panasonic implements a 72-hour warranty policy to give users peace of mind.

As a prestigious Japanese brand, Panasonic is always trusted by Vietnamese consumers thanks to its outstanding product quality, especially in the air conditioning industry....

The highlight of the “Premium Service – Lightning-fast Warranty” program that Panasonic is implementing this time is the commitment to process air conditioner warranty requests within 72 hours, from the time of receiving information from customers. Depending on the geographical location, Panasonic applies specific time frames:

Within 24 hours in inner-city areas such as Hanoi , Ho Chi Minh City and major cities; Within 48 hours in neighboring areas... and up to 72 hours for the remaining provinces nationwide. The entire warranty process is operated by a team of genuine technicians, trained in depth according to Panasonic standards, along with a genuine component system.

A representative of Panasonic Vietnam shared: “The 72-hour warranty commitment is not only an operational goal, but also an affirmation of responsibility for time and customer satisfaction. With the Japanese spirit of precision, punctuality and dedication, Panasonic wishes to become a reliable companion in every Vietnamese family.”

Source: https://www.sggp.org.vn/panasonic-cam-ket-bao-hanh-trong-vong-72-gio-post807821.html


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