VinFast signs cooperation agreement with myTVS to develop comprehensive after-sales service network in India

On June 30, 2025, VinFast officially announced the signing of a strategic cooperation agreement with myTVS, one of the leading automotive service providers in India.

The agreement is part of VinFast’s strategy to enhance customer experience in India. The company aims to set up 120 service workshops through collaboration with potential partners, contributing to strengthening its after-sales network nationwide.

In addition to the VinFast dealer and service center system that is about to come into operation, this agreement will contribute significantly to expanding and strengthening VinFast's after-sales service network and charging stations nationwide, ensuring customers have convenient and quick access to maintenance and support services.

Under the agreement, myTVS will ensure that VinFast customers are served seamlessly across India with a standardized service system. The unit will focus on implementing high-quality services through service workshops fully equipped with genuine spare parts, modern diagnostic and repair equipment, and a team of highly trained technicians.

Mr. Pham Sanh Chau, General Director of VinFast Asia, said: VinFast has always been steadfast in its commitment to deliver an outstanding experience based on three core pillars: good cars, good prices, and excellent after-sales policies. The strategic partnership with myTVS to expand our comprehensive after-sales service network is a testament to our long-term commitment to the Indian market and our dedication to customer satisfaction. Establishing a solid service system will not only contribute to accelerating the transition to sustainable transportation in India, but also help build trust and long-term relationships with customers through reputation, reliability and outstanding service standards.”

Mr. Natarajan Srinivasan, General Director of myTVS, shared: “We are honored to partner with VinFast in their journey to enter the Indian market with advanced electric vehicles. With our modern technology-based after-sales service platform, we believe that this special partnership will help VinFast grow strongly. This partnership also affirms the correctness of the business model that myTVS is pursuing - building and operating a high-quality, convenient, transparent and digital-based after-sales service platform - to accompany and promote the development of the automobile industry in India.”

All support services will be connected via toll-free hotline 1800-571-8888 and email [email protected] , helping customers easily contact when needed.

As VinFast prepares to launch its products in India, the partnership with myTVS further strengthens its vision of developing a comprehensive customer experience. The two parties will work closely to expand their network, enhance human resources capacity, and implement customer support programs, aiming to build a comprehensive, sustainable, and reliable after-sales service ecosystem.

VinFast (NASDAQ: VFS), a subsidiary of Vingroup JSC, one of Vietnam’s largest conglomerates, is a pure electric vehicle (EV) manufacturer with a mission to make electric vehicles more accessible to everyone. VinFast’s current product portfolio includes a diverse range of electric SUVs, electric scooters, electric bicycles, and electric buses.

VinFast is entering its next phase of growth by rapidly expanding its global distribution and dealer network and improving its manufacturing capacity, focusing on key markets in North America, Europe and Asia.

Learn more at: https://www.vinfastauto.in/

Source: https://baohatinh.vn/vinfast-ky-ket-hop-tac-voi-mytvs-phat-trien-mang-luoi-dich-vu-hau-mai-toan-dien-tai-an-do-post290880.html