Virtual assistant asks questions about local authority, decentralization and delimitation of authority.
This virtual assistant was officially launched at the Training Conference on organizing the operating apparatus of 2-level local governments in Hanoi .
Based on standardized data from 28 Decrees covering 19 fields, the Civil Servants Virtual Assistant can support the search of 2,700 tasks. The system can be used anytime, anywhere, on computers, phones, tablets and is always ready to support 24/7.
For example, if you want to find information about the commune level's responsibilities in local vaccination management, using search engines will yield nearly 2 million results with different contents, without a clear and accurate answer according to legal regulations. The civil servant virtual assistant will provide the right answer with citations of relevant legal documents.
In the coming time, this Virtual Assistant will continue to update the content of the latest issued documents such as regulations and instructions for implementing administrative procedures at the local level, procedures for performing tasks according to issued decentralization, delegation of authority, and division of authority; expand the scope of data to meet the needs of questions and answers about the system of legal documents.
The virtual assistant will also support questions and answers about laws, management documents of agencies, units, tasks, targets, data... and especially, support the automation of some tasks according to the workflow.
Not just a search tool, the Virtual Assistant for Civil Servants is expected to be an open platform for e-administration, initiating an ecosystem of digital tools for administrative tasks, aiming to build a smart, transparent, and effective civil service.
Hien Minh
Source: https://baochinhphu.vn/tro-ly-ao-ho-tro-giai-dap-ve-phan-cap-phan-quyen-10225063013065103.htm
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