Recently, the Drug Administration of Vietnam has announced the suspension of circulation and nationwide recall of a batch of Gammaphil specialized facial cleanser, 125ml bottle. The reason is that the test sample contains Methylparaben and Propylparaben without declaration. The organization responsible for bringing the product to market and manufacturing is the private cosmetic chemical manufacturing enterprise GAMMA (HCMC).
Notably, the Gammaphil brand product was introduced and reviewed by TikToker Vo Ha Linh in a video posted on her YouTube channel with 2.1 million subscribers. In her product review video in 2022, TikToker Vo Ha Linh said that the brand's facial cleanser does not contain parabens, is soap-free, does not clog pores, and is suitable for sensitive skin...
Not only affirming its safety, Vo Ha Linh also shared her personal experience using this product during acne treatment, as prescribed by a dermatologist. However, immediately after the Gammaphil product was recalled, Vo Ha Linh's product introduction video was edited and the promotional content about the product was cut.
On July 14, in response to a series of questions about the recall and destruction of Gammaphil facial cleanser, on her Facebook page with 2.1 million followers, Vo Ha Linh posted an official announcement stating that she had reviewed the related information and content.
Vo Ha Linh introduces Gammaphil cleanser from 2022 (Photo: Screenshot).
Accordingly, this TikToker said that she personally experienced the Gammaphil facial cleanser product as a consumer. After a period of experience, she shared her experience through a video posted on January 2, 2022 on YouTube. She affirmed that she did not receive advertising from the brand.
She said the video content clearly stated the pros and cons of the product, the ingredients as well as the "paraben-free" content shared were based on the information printed on the 500ml product packaging as of February 2022, different from the packaging of the product batch that was recently recalled due to containing Methylparaben and Propylparaben that were not included in the announcement.
She also announced that she had reviewed all content to promptly prevent old information from being recommended to viewers in an incomplete manner, while updating recommendations and transparent notifications to consumers. "If you have purchased and used products based on Ha Linh's shared content since January 2022, please contact and send information directly for direct support related to the product," the notice stated.
Since the beginning of the year, the "livestream warrior" has been embroiled in many controversies related to product advertising. At the end of March, the Vietnam Association for Consumer Protection (VICOPRO) also sent a document to the authorities requesting a review of the sales activities of KOLs (influencers) and KOCs (influenced consumers). Among them is the case of TikToker Vo Ha Linh.
Accordingly, the association said that the above TikToker has been repeatedly reported for dumping, providing poor quality goods and calling on people to hoard goods. These reports have caused many concerns in the consumer community as well as had a significant impact on the market.
At the same time, Vo Ha Linh continuously sold goods at incredibly low prices, many times lower than market prices, leading to negative impacts on retail sales of goods at stores.
Vo Ha Linh is currently one of the KOLs leading in livestream sales in Vietnam. According to statistics from a market research company, in the livestream session on October 10, 2024, Vo Ha Linh's TikTok channel led in terms of reach with a total of 3.7 million views even though the livestream lasted less than 1.5 hours.
Source: https://dantri.com.vn/kinh-doanh/my-pham-tung-quang-cao-bi-thu-hoi-tiktoker-vo-ha-linh-len-tieng-20250715161658361.htm
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