July 1, 2025 marks a historic turning point when Vietnam officially operates a two-tier administrative model. In its role as the main “digital logistics”, VNPT Group has launched a comprehensive campaign to upgrade infrastructure, increase bandwidth, and ensure a dedicated data transmission network operates continuously 24/7. Thanks to that, on the very first day, the two-tier government operates seamlessly, operational data is transferred instantly, and people – from remote communes to urban centers – use public services conveniently and quickly.
Guaranteed 24/7 connection nationwide
Not simply upgrading technology, VNPT has launched a comprehensive campaign to "pave the way" for a two-tier government model, ensuring that data, records, telegrams, and operations are all seamless from the central government to remote communes.
The Metronet inter-provincial dedicated data transmission network (TSLCD) channel of 14 provinces/cities has been upgraded with a simultaneous bandwidth expansion to 200Mbps, completed before June 29. Notably, not only stopping at provincial/city centers, VNPT has doubled the connection speed from commune/ward to province/city compared to before (200Mbps), achieving an impressive completion rate: 88% of old and new communes/wards are ready for the "big transformation."
The transmission bandwidth from the province/city to the regional center has been increased 4 times compared to before, synchronized across all 63 old provinces/cities, and up to now, 33/34 new provinces have smoothly operated the new TSLCD network system. The remaining province, Son La, will also complete in the next few days, continuing the comprehensive unification.
To ensure the huge traffic from the National Public Service Portal, before June 29, VNPT completed upgrading the trunk connection between TSLCD Network and Nam Thang Long IDC Data Center from GE to 10GE, with two-way redundancy and the ability to respond from 1Gbps to 10Gbps, an unprecedented high level of availability.
The network security system is also reinforced with SRX5400 Firewall, with a load capacity of up to 20Gbps. Along with 24/7 monitoring of the transmission channels providing for the TSLCD network's backbone connection to ensure continuity and stability and arranging a team of engineers on duty in all key provinces/cities and communes/wards, VNPT commits to handling all incidents within 15 minutes and automatically activating bandwidth when the load exceeds the threshold.
2-tier model operates smoothly nationwide
Without having to wait long, the results were evident on the first day, July 1, 2025, when the new administrative system officially operated. 100% of electronic records generated during the day were synchronized to the National Public Service Portal before 5:00 p.m., with no backlog. In localities such as Ho Chi Minh City, Ninh Binh, and Hue, access time to the National Public Service Portal was reduced by 20-40%, marking an improvement in speed and reliability.
People in mountainous communes, which were once considered “blank areas” for online public services, can now submit applications right at the commune headquarters, with data “flying” to the central government in just a few seconds. This is clear evidence that digitalization is reaching the grassroots level, truly serving the people instead of just being a slogan.
A separate security system has been fully deployed by VNPT at 100% of the Provincial/City and Commune/Ward Party Committee Offices, helping urgent dispatches to be sent and received within seconds - a significant step forward in direction and operation.
At the same time, more than 3,200 VNPT VCS points have been connected to the Central level so that commune/ward leaders can hold online meetings, saving time, costs and ensuring work is continuously updated.
Affirming the role and reputation of national "digital logistics"
VNPT’s “digital highway” campaign is not just a simple infrastructure upgrade. It is a strategic vision in the digital transformation process, where all digital infrastructure, software solutions, technical teams and organizational capacity are mobilized for a common goal: Ensuring the new administrative model operates effectively from day one.
Along with upgrading the transmission line, VNPT has integrated and deployed specialized software such as VNPT iGate, VNPT iOffice to support the two-level government in processing documents, signing, meeting, and operating anytime, anywhere. This is an important solution for smooth operation in a streamlined model, when the number of staff is reduced but the pressure to serve people and businesses remains unchanged, even increases.
In particular, the presence of VNPT officers on duty in all communes/wards is not only to provide technical support, but also as a digital “emergency doctor”, ready to troubleshoot, handle problems and support local authorities to make a smooth transition in the early stages.
Digital transformation is not only about applying technology but also about changing the way the government operates and serves the people. With the “digital highway” campaign from VNPT, the two-tier government model is not only technically guaranteed, but also opens a new era where all procedures are transparent, all data is seamless, and all people, even in the most remote places, have the right to access public services equally.
Bringing public services to communes/wards, ensuring data “goes and returns” in seconds, is not only a technological leap, but also a step forward in improving the efficiency of national governance. With its pioneering role, VNPT continues to affirm its mission of accompanying the Government in building an e-administration, developing digital government, digital economy and sustainable digital society./.
Source: https://www.vietnamplus.vn/chien-dich-xa-lo-so-de-dam-bao-van-hanh-chinh-quyen-2-cap-thong-suot-post1047669.vnp
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