Tien Giang: Synchronously deploying activities to protect consumer rights

In the first 6 months of 2025, the Tien Giang Provincial Consumer Protection Association has closely followed its assigned functions and tasks, synchronously implementing consumer protection activities. The province currently has 2,486 members and 164 mediation teams at markets. The Association's grassroots organizations maintain stable operations and are closely associated with consumers.

The Association closely coordinated with the Department of Industry and Trade, the Provincial Youth Union and relevant agencies to organize the Launching Ceremony of "Vietnam Consumer Rights Day March 15" with the theme "Transparent Information - Responsible Consumption" attracting 205 delegates to attend and organize propaganda marches on the main streets of My Tho City.

In addition, the Association also organized mobile propaganda vehicles in districts and towns, distributed 1,500 leaflets and hung 300 banners and flags on key routes.

Conference to review activities in the first 6 months of the year and deploy directions and tasks for the last 6 months of 2025 of the Consumer Rights Protection Association of Tien Giang province.

The Association has successfully received and mediated 3 complaints related to water bills, late food delivery and poor quality goods. In addition, the Associations of districts and cities also received, advised and promptly resolved many small cases, contributing to maintaining order at the grassroots level.

In order to raise public awareness, the Association has compiled propaganda materials and organized training sessions and conferences to disseminate the law in localities. Particularly during the 2025 Lunar New Year, the Association coordinated market inspections, reminded traders to post prices and use scales at markets to ensure consumer rights and stabilize prices.

The specialized subcommittees under the Association also synchronously carry out tasks such as checking the quality of goods, monitoring supply and demand, providing legal support, communication, etc. In particular, the Legal Subcommittee has coordinated with the Provincial Lawyers Association to organize many legal propaganda campaigns, contributing to improving knowledge for members and people.

Two affiliated clubs, the Women Consumer Club and the Farmers Consumer Club, continue to operate actively, organizing and integrating legal propaganda and the campaign "Vietnamese people prioritize using Vietnamese goods" in regular meetings.

At the conference, the Association proposed that the Provincial People's Committee continue to consider supporting operating costs during the transition period, allowing the Association to maintain operations at the provincial level to effectively perform its tasks of receiving, reconciling complaints and disseminating laws. At the same time, the Central Association proposed that the Government have a mechanism to support and train professional skills for Association officials at the grassroots level.

In the coming time, the Association identifies the key tasks as improving the quality of activities of sub-committees, strengthening propaganda in remote areas; thoroughly resolving complaints and petitions, not allowing them to remain pending, contributing to maintaining people's trust in the Association - the organization representing and protecting consumers in the locality.

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Source: https://baoapbac.vn/kinh-te/202506/tien-giang-trien-khai-dong-bo-cac-hoat-dong-bao-ve-quyen-loi-nguoi-tieu-dung-1045778/