This is the result of the Bank's efforts in investing in infrastructure construction and applying technology to bring customers a different experience of digital banking services.
As one of the pioneering banks in applying technology to business operations, products and services, and improving user experience, since 2020 SeABank has upgraded and launched SeAMobile - the only financial application that integrates the virtual personal financial assistant feature, providing a useful tool for users to easily see the whole picture of financial health, personal spending warnings...
SeAMobile is designed on advanced, modern technology software with more than 130 features and utilities to help customers directly perform transactions on their phones without having to go to a bank transaction point such as: eKYC to open a payment account remotely, issue debit cards and credit cards online, open and close online savings books, open beautiful account numbers and apply for loans online... In addition, SeAMobile also has outstanding features to increase interaction and enhance customer experience such as: Loyalty points, fun minigames, personalized or event-based interfaces...
In particular, SeAMobile helps users track and analyze transactions and spending according to the international 6-jar model depending on personal spending needs; automatically reminds users of spending as well as suggests users to save and invest effectively for income.
Fast, convenient, user-friendly, highly applicable and capable of enhancing user experience are the plus points that help SeAMobile be highly appreciated at the Sao Khue 2025 award in the Digital Utilities category with a 5-star rating.
Currently, SeAMobile has achieved impressive results in developing the quantity and quality of digital banking services, specifically: the total number of Ebank users is nearly 2.8 million users, equal to 700% compared to 2020; the number of transactions performed on Ebank is more than 50 million transactions/year, 7 times higher than when it was first launched; the value of transactions performed on Ebank is nearly 500,000 billion VND, 5.6 times higher than 5 years ago.
Previously, SeABank's digital banking application for businesses (SeAMobile Biz) was also honored to receive an award at Sao Khue 2024 in the field of "Digital Banking" thanks to the uniqueness, many outstanding and modern utilities of the product that help businesses conveniently solve financial needs, saving time and costs.
The Sao Khue Award 2025 once again affirms SeABank's correct orientation when focusing on the "Digital Convergence" strategy, digitizing products and services as well as applying technology in internal operations and investing in building modern technology infrastructure to optimize processes and increase operational efficiency. This will be the driving force for SeABank to continue to innovate and create to bring customers a different experience in digital banking services, aiming to become the most favorite retail bank.
Sao Khue is a long-standing and prestigious award in the field of information technology organized by the Vietnam Software and Information Technology Services Association (VINASA) to honor and introduce outstanding digital technology platforms, services and solutions. Sao Khue 2025 marked a new record in scale, attracting more than 500 nominations from leading technology enterprises nationwide. Through 3 rigorous evaluation rounds (preliminary - presentation - final selection), the Council chaired by Dr. Nguyen Quan, former Minister of Science and Technology, and 40 prestigious experts selected 198 outstanding nominations for the award.
Source: https://vov.vn/doanh-nghiep/doanh-nghiep-24h/ngan-hang-so-seamobile-duoc-xep-hang-5-sao-tai-giai-thuong-sao-khue-2025-post1197165.vov
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