Hue is known as the leading locality in the country in terms of business support policies, along with which the spirit of support and companionship is also shaped.

Hue City regularly organizes activities to support businesses.

Accompanying businesses

The business investment environment in the city has now seen positive changes. This result partly comes from the support and companionship of businesses by the city leaders as well as many related departments and agencies.

Typically, in the past 5 years, Hue's Provincial Competitiveness Index (PCI) has continuously been in the list of the top provinces and cities in the country. If in 2019, Hue ranked 20th, the following years the ranking has continuously improved and in 2024 it will rank 6th nationwide. In the context of certain competition among provinces and cities in building a friendly investment environment, the fact that it is continuously in the top 10 nationwide in terms of PCI index shows that the investment and business environment in the area has made significant progress.

Among them are impressive figures in resolving difficulties and problems of enterprises such as: 100% of complaints and problems of enterprises are resolved within the time prescribed by law. The index on business support policies of Hue City recorded steady growth in scores over the years. In 2017, the score of this index was 5.69 points, and by 2024, this score reached 7.05 points.

Ms. Nguyen Thi Kim Lang, Bach Nghe Bup Sen Company Limited shared, we received a lot of support from units, departments and branches from training support programs from the Department of Finance, market trade promotion activities from the Center for Investment Promotion, Trade and Enterprise Support; market and technology support activities... from other departments and branches. The support activities are very practical, closely following the needs, even leading businesses to innovate their thinking, opening up new opportunities, building the best business strategy.

To get this support according to demand is the effort of many departments, branches and those who directly do the support work. Because in addition to regular tasks, departments and branches also organize surveys, receive information about the difficulties of enterprises to "put themselves in the shoes of enterprises", find the optimal direction for development. It can be mentioned that proactively grasping and synthesizing the difficulties of enterprises organized by the Center for Investment Promotion, Trade and Enterprise Support or periodic contact activities with enterprises, training activities to improve the capacity of the enterprise team organized by the Department of Finance recently. Through these activities, departments and branches gradually prove that they are not only "public service providers", but also companions who always share with enterprises on the journey to conquer the market.

Business support work attracts the participation of city leaders, departments and branches

Flexible support measures

Having participated in many business training courses, we have witnessed the images of specialists and officers of the Business Registration Office and the Department of Finance working hard to support. Although the training courses are mostly held on Saturdays and Sundays, the officers of the office are still diligent and stay at the training courses. They are present early, welcoming businesses to register and study with the students and businesses, carefully recording every opinion and problem of the businesses...

Ms. Phan Thi Hong Van, a specialist at the Business Registration Office, Department of Finance, said: "I study to understand businesses and their difficulties to better support them" when I asked "Why do department officials need to study so hard?".

And many times on Saturdays and Sundays, those officers still work diligently at the agency to process documents and advise businesses on procedures, especially when there are changes in administrative boundary information like recently.

According to Le Thi Hong Mai, Head of the Business Registration Office, Department of Finance, in recent years, the unit has paid great attention to the work of innovating and improving the quality of granting business registration certificates and supporting businesses in order to create a friendly and favorable environment for businesses. In fact, 98% of the businesses operating in the area are small and medium-sized enterprises, of which a part are business households converting to enterprises. Therefore, contact with the systematic legal environment has encountered certain difficulties. Therefore, the department staff must patiently explain and support filling out each item in the application to help them complete the procedures as quickly as possible.

Information support for businesses

“We do not simply process paperwork, but accompany. To accompany, we must understand the business,” Ms. Le Thi Hong Mai confided.

It is also from that understanding that specialized consulting sessions and 1:1 consulting sessions are organized more regularly to support businesses in overcoming difficulties from capital, design, market...

Ms. Nguyen Thi Bich Thao, Director of the Center for Investment, Trade and Enterprise Support, shared that in addition to the task of supporting domestic and foreign investors, the Center also has the task of accompanying and connecting with the local business community. We believe that each enterprise has its own needs and challenges. Therefore, support work does not stop at fixed templates, but is always diversified, creative and flexibly adjusted according to reality. From training, consulting, market connection activities to policy access support, all solutions are built on listening and understanding businesses. This companionship is not only a responsibility, but also a long-term commitment so that businesses always feel the side by side and timely support on every stage of development.

Not only having the foundation from those who directly support enterprises, the city leaders' thorough "working together" in support work also becomes a plus point when mentioning Hue's enterprise support work. The highlight must be the effectiveness of the working groups to supervise and manage investment projects led by the Chairman and Vice Chairmen of the City People's Committee. Through meetings and inspections with enterprises, difficulties of enterprises have been promptly detected and handled, and there have been instructions and decisive solutions to the obstacles that projects are facing to speed up progress. From there, projects have been implemented better, contributing to the successful implementation of socio -economic development goals.

Hue City currently has more than 7,600 enterprises, of which more than 6,200 are operating, with 97% being small and medium enterprises. However, the private sector still affirms its role as a "locomotive" when contributing more than 9,000 billion VND to the budget in 2024, accounting for 70% of the total local budget revenue and creating jobs for thousands of workers. This sector also promotes the development of other industries and contributes significantly to the overall development of the city.

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Article and photos: HOANG LOAN

Source: https://huengaynay.vn/kinh-te/ho-tro-doanh-nghiep-mot-ban-tay-kho-lam-nen-tieng-vo-bai-1-nen-mong-da-xay-156802.html