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Maintain the flow of credit policy

On July 5, many transaction points of the Social Policy Bank in Dak Lak province held their first transaction sessions after the two-level local government officially came into operation.

Báo Đắk LắkBáo Đắk Lắk07/07/2025

Like many other people, Ms. Nguyen Thi Thanh Thu (Nho Lam village) was present very early at the Hoa Quang Nam transaction point of Phu Hoa 2 commune. This time, she was able to borrow 80 million VND under the Loan Program for Newly Poverty-Escaped Households to plant acacia. "When I heard about the reorganization of the two-level local government, I was also worried about when the disbursement would be made. But today, the bank arrived on time. The timely disbursement of capital at this time is very valuable, my family has more motivation to do business," Ms. Thu confided.

Similarly, Ms. Vo Thi Bich Lien, also from Nho Lam village, said: “My family is in need of capital to build and repair clean water, sanitation and well facilities. I am very happy that the procedures were carried out smoothly and without interruption despite the change in administrative boundaries.”

Trading activities at Tam Giang 2 transaction point. Photo: M. Chi

At the Tam Giang 2 transaction point of the Social Policy Bank (Social Policy) Krong Nang transaction office, despite the rain, transactions still took place as planned. One of the people who received capital disbursement this time was Mr. Cao Bao Tam (Giang Tho village, Tam Giang commune). Mr. Tam shared that he was a bit surprised because although the local government under the new model had just come into operation, credit officers were still closely involved with the groundswells and local areas. This time, he was able to borrow 100 million VND for the purpose of planting and caring for coffee. His house is 15 km from the new commune center but he still transacts at the old location, so he only had to travel about 5 km.

The Dak Lak Branch of the Social Policy Bank said that this is the time when people need capital to take care of their crops, so the unit focuses on providing capital quickly and promptly so that people have conditions to develop the economy . Mr. Le Hong Phong, Director of the Dong Hoa Social Policy Bank Transaction Office said: "Immediately after the decision to reorganize the local government organization according to the two-level model, we proactively reviewed and built a plan to organize the first transaction session in July in a thoughtful manner. We ensure that policy credit activities take place normally, while maintaining the spirit of responsibility, properly implementing the motto "Understanding the people's hearts, serving wholeheartedly"".

In Dak Lak province, the first 6 transaction sessions after the administrative unit arrangement were held in Tam Giang 2, Hoa Hiep, Duc Binh Tay, Xuan Lanh, An Ninh Dong and Hoa Quang Nam. Organizing the transaction session in early July not only demonstrates the continuity and smoothness in the policy capital flow but also the commitment of the Bank for Social Policies in serving the people effectively, ensuring that social security policies are implemented synchronously and promptly. According to records, transaction activities took place smoothly, stably and safely. Most of the transaction points were located at the headquarters of the People's Committees of old communes, so people did not have to travel much. In addition, the facilities at the transaction points were guaranteed, effectively serving the people's transactions. Customers expressed satisfaction with the disbursement, debt collection and support work of credit officers.

After merging administrative units, Dak Lak province has a natural area of ​​more than 18,096 km2 , a population of more than 3.3 million people, with 2,801 villages, hamlets, and residential groups.

Mr. Dao Thai Hoa, Acting Director of the Bank for Social Policies, Dak Lak Province Branch, said that immediately after the two-level local government came into operation, the unit stabilized its organization, arranged its personnel appropriately, and ensured continuous operations without interruption or disruption to best serve the people. The branch also requested relevant agencies and units to coordinate on a number of issues related to policy credit activities after the two-level local government came into operation.

In addition, the transaction offices are immediately put into operation, ensuring disbursement, debt collection and interest collection activities. The whole province has 102 communes and wards, but the branch remains nearly 300 transaction points to serve the people well, ensuring that the interests of borrowers are not affected.

Dong Hoa Social Policy Bank Transaction Office held a meeting with entrusted associations, unions, and leaders of savings and loan groups at Hoa Hiep Nam transaction point in Hoa Hiep commune. Photo: L. Hao

The total outstanding credit balance of social policy in Dak Lak currently reaches over 13,730 billion VND, with 256,544 customers still having outstanding loans. In addition to the provincial headquarters, the whole province has 23 transaction offices and 6,253 savings and loan groups in operation. With the new administrative unit, policy credit work faces some difficulties due to the large area, complex terrain, and some remote communications still have limited information infrastructure.

In the coming time, the unit will strengthen its service capacity; Implement capital coordination plans, reallocate targets in accordance with the needs of each locality. At the same time, coordinate with local Party committees and authorities in disseminating, monitoring and supporting credit capital policy. To better serve the people, credit officers directly go to the locality to guide and support people in completing loan applications in accordance with regulations, without causing inconvenience to the people, and the time for document evaluation and disbursement is shortened to the maximum.

In addition to the efforts of the bank, the localities after the merger also actively paid attention to and created favorable conditions for social credit transaction points. Mr. Le Ky Su, Chairman of the People's Committee of Tam Giang commune, said that Tam Giang commune was formed on the basis of merging 3 communes of Krong Nang district (old), including Ea Tam, Cu Klong and Tam Giang. The locality currently has 34 villages and hamlets, an area of ​​​​nearly 196 km2 , with 5,830 households. The commune government has supported 3 transaction points at the headquarters of the People's Committees of the old communes. At the same time, it ensures working conditions, safety of people and property for bank staff and people coming to transact. The total outstanding policy credit balance in the commune currently reaches 125.8 billion VND, with 3,007 customers with outstanding loans.

Mr. Truong Thanh Cuong, Chairman of Phu Hoa 2 Commune People's Committee, said that immediately after the reorganization of the two-level local government, the Commune People's Committee directed the entrusted socio-political organizations to closely coordinate with the Social Policy Bank to quickly review the list of borrowers and support people to complete their documents to keep up with the disbursement schedule. The locality also paid attention to arranging transaction points in the old area, ensuring close proximity to the people, creating favorable conditions for people to access capital.

Le Hao - Minh Chi

Source: https://baodaklak.vn/tin-noi-bat/202507/giu-vung-dong-chay-tin-dung-chinh-sach-d860ba4/


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