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Coordinate with communes and wards to avoid disrupting business and people's operations.

Along with the new communes and wards of Hanoi that have been put into trial operation and are ready to go into operation from July 1, many departments and branches have also converted to a two-level government model, ensuring that the activities of people and businesses are not disrupted.

Hà Nội MớiHà Nội Mới29/06/2025

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Resolving administrative procedures for people. Illustration photo: Nguyen Quang

Compared to other localities, Hanoi has favorable conditions because it has not merged with other provinces or cities. In addition, the quality of staff and facilities is much better than in many other provinces and cities. Therefore, the requirement for functional departments and branches is to continue to make efforts to meet the high demands of the people and businesses.

According to the Tax Department of Region I, to ensure stability in tax management before and after the arrangement, the Party Committee Standing Committee and the leaders of the Department reported to the Tax Department to continue to maintain 25 tax teams managing districts, towns and cities in Hanoi before the arrangement.

Basically, the grassroots tax teams assigned to manage the district and county areas (before the arrangement) continue to manage taxes in the commune and ward areas (after the arrangement) within the administrative boundaries of the old district and county levels.

For wards and communes with changes in area, population and management objects, the Tax Department requires tax teams to review and proactively plan the transfer of documents between localities; at the same time, proactively arrange personnel appropriate to the number of management objects and revenue in the area after the arrangement, ensuring that it does not affect the implementation of obligations and administrative procedures of taxpayers.

In addition, in order to quickly receive information, feedback and promptly guide and resolve difficulties and problems of organizations and individuals in the tax field, the Tax Department of Region I has established a standing unit to support taxpayers; set up hotlines at each unit and announced on the website of the Tax Department of Region I.

Regarding business registration, the Business Registration and Corporate Finance Department (Department of Finance), formerly the Business Registration Department (Department of Planning and Investment), has long implemented online procedures. Businesses can submit their registration applications at any time and at any location.

After submitting the application online, the enterprise will receive notification of the results of each stage of the process via the registered email. Information is responded to and exchanged between the applicant and the registration agency via the electronic network, ensuring transparency and clarity.

Newly established businesses can save time and money, and more importantly, they can seize business opportunities in a timely manner. Business registration is also not affected by the transition to a two-tier government model.

In the field of industry and trade, Deputy Director of Hanoi Department of Industry and Trade Nguyen Anh Duong said that administrative reform has always been identified by the Department of Industry and Trade as one of the key tasks.

People and businesses will be the center of administrative reform, contributing to improving the effectiveness and efficiency of the state apparatus, unlocking resources, and supporting businesses to overcome difficulties.

“From now until the end of the year, the Hanoi Department of Industry and Trade will continue to implement administrative reforms, apply science and technology in management, non-cash payments; innovate and introduce new models and initiatives in administrative reforms,” Mr. Nguyen Anh Duong affirmed.

Regarding the implementation of the two-level government model, Mr. Nguyen Anh Duong informed that 100% of administrative procedures have been publicly posted, with instructions for handling on the city's electronic communication portal and posted in the "Instructions and lookup of administrative procedures" section on the Department of Industry and Trade's electronic information portal.

Currently, 97% of administrative procedures in the industry and trade sector are eligible for full online public service deployment (143/147 administrative procedures).

The Department of Industry and Trade will continue to coordinate and guide the People's Committees of communes and wards to implement the plan for decentralization of state management and authorization in the city; publicly post decentralized administrative procedures at the working headquarters of the People's Committees at the commune level.

The Department will coordinate with localities to review and improve the Commune-level Public Administration Service Center in terms of personnel, facilities, equipment, and working regulations, ensuring maximum convenience, smoothness, and no interruption in handling administrative procedures for people and businesses when switching to a 2-level local government organization model from July 1.

Source: https://hanoimoi.vn/phoi-hop-voi-xa-phuong-khong-lam-gian-doan-hoat-dong-cua-doanh-nghiep-nguoi-dan-707275.html


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