According to statistics, the total number of records received at the Public Administration Service Centers (HCC) of 15 communes during this period was 2,132 records, of which the communes with the highest number of records received included Tan Lac, Kim Boi, Bao La and Dung Tien.
2,002 records have been processed, with no overdue records. The two areas with the highest number of records are civil status and certification. The HCC system in communes has initially operated stably, ensuring security, order and office culture, with a high rate of on-time file processing.
However, the implementation of the two-level local government model in communes still has many shortcomings, mainly focusing on four main groups of issues: human resources and facilities; information systems and professional software; people's participation and geographical factors; inter-sectoral coordination mechanisms.
Regarding human resources, many civil servants do not have digital signatures and have not been updated with their titles according to new regulations. Some professional positions do not have civil servants in charge, while new cadres lack experience and IT skills. Facilities in communes are still limited, some places do not have standard record storage facilities, old equipment, low configuration, directly affecting work efficiency.
Information systems and professional software still lack connectivity and synchronization. Population data has not been connected to relevant agencies, online lookup and payment still have many limitations. Many software, document management systems... are not operating stably, causing difficulties in receiving and processing documents.
The participation of the people, especially ethnic minorities, is still limited due to unfamiliarity with the new administrative transaction method. Some administrative procedures requiring inter-sectoral coordination are still slow to be resolved. The complex terrain and the long distance from the district center make traveling and operating the administrative system in communes such as Van Son difficult.
To overcome the above shortcomings, the Provincial People's Committee has assigned specific tasks to each department and branch. The Department of Home Affairs is required to provide guidance on the organization of the apparatus, supplement the payroll and enhance staff training. The Department of Agriculture and Environment will soon supplement the missing administrative procedures under the authority of the Land Registration Office. The Department of Science and Technology will synchronously deploy professional software, issue digital signature accounts, and connect population data. The Department of Justice will provide guidance on the mechanism for authorizing the signing of certifications at the commune level. The Department of Finance will allocate funds to upgrade facilities and purchase working equipment.
Van Lang
Source: https://baophutho.vn/nhieu-kho-khan-trong-van-hanh-mo-hinh-chinh-quyen-dia-phuong-tai-cac-xa-vung-sau-vung-xa-236123.htm
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