Users continue to be bothered by spam calls and messages

Specifically, out of 850 user feedbacks, about 185,000 feedbacks were about spam messages (22%), 441,000 feedbacks were about spam calls (52%), and 222,000 feedbacks were about scam calls (26%).

Many people complain about being bothered by spam calls and messages.

According to the Information Security Department, 25% of these are phone calls, 20% are related to debt collection, and 20% are advertisements for tourism and real estate services... 15% of the reports come from scams in many forms such as online work support, roll call to receive gifts... 5% of the reports are invitations to participate in online betting and gambling.

All feedback is sent directly to the network operators for processing.

Deputy Director in charge of the Vietnam Cyber Emergency Response Center - Dang Huy Hoang said: the situation of spam messages, calls, and scam calls still exists and comes from causes such as junk SIM cards and leaked user information.

According to the Inspector of the Ministry of Information and Communications , spam messages and calls are made for many different purposes.

Missed calls are intended to cause users to call or text back to numbers providing content services for profit or advertising.

Spam messages and calls can be used to solicit investment, real estate sales, insurance, credit... or even impersonate authorities to defraud, appropriate property, and money...

To deal with the situation of spam messages and calls, the Inspectorate of the Ministry of Information and Communications has coordinated with network operators to review and block spam messages and calls.

In addition, the Ministry also strengthens inspection and examination of anti-spam messages and calls, registration activities, and use of mobile subscriber information with units using multiple SIM cards, with unusual signs, unclear purposes, and not suitable for actual needs.

Source: https://kinhtedothi.vn/nguoi-dung-tiep-tuc-bi-lam-phien-boi-cuoc-goi-va-tin-nhan-rac.html