Telegrams to Chairmen of People's Committees of provinces and centrally run cities; and respectfully sent to Secretaries of Provincial and Municipal Party Committees of provinces and centrally run cities for leadership and direction.
According to the Official Dispatch, implementing Plan No. 02-KH/BCĐTW dated June 19, 2025 of the Central Steering Committee on Science, Technology Development, Innovation and Digital Transformation (referred to as Plan No. 02-KH/BCĐTW) and the direction of the Government and the Prime Minister, provinces and cities have proactively coordinated with each other, selected important shared information systems, continued to upgrade and use after the merger to serve public service activities, handle administrative procedures, and provide online public services to people and businesses. At the same time, from 6:00 p.m. on June 27, 2025, coordinated with the Government Office to officially test the National Public Service Portal and the Provincial Administrative Procedure Processing Information System to meet the organization, arrangement of the apparatus, deployment of 2-level local government and "close the interface" of the Provincial Public Service Portal.
By 1:00 p.m. on June 28, 2025, 34/34 provinces and cities had completed declaring new administrative units on the National Database of Administrative Procedures; 32/34 provinces and cities had completed "closing the interface" of the Provincial Public Service Portal; 33/34 provinces and cities had completed testing one-time login from the National Public Service Portal to the Provincial Administrative Procedure Information System; 8/34 provinces and cities had completed testing of submitting documents and performing online public services, ensuring that each commune, ward, and special zone was tested at least once; 32/34 provinces and cities had fully synchronized information on administrative procedure settlement records from the Provincial Administrative Procedure Information System to the National Public Service Portal; 21/34 provinces and cities had successfully tested online payment; 21/34 provinces and cities have ensured the reception and processing of promotional notification files sent from the National Public Service Portal to the Provincial Administrative Procedure Information System; 33/34 provinces and cities have announced, publicized and updated the electronic identification codes of agencies and organizations on the National Public Service Portal and the National Document Interconnection Axis in accordance with regulations.
In order to ensure smooth, effective and continuous handling of administrative procedures, provision of public services and public service activities when organizing and arranging the apparatus, implementing the 2-level local government model and "closing the interface" of the Provincial Public Service Portal, the Prime Minister requested the Chairmen of the People's Committees of provinces and centrally-run cities to strengthen technical measures to ensure synchronization, connectivity and uninterrupted information and data and focus on directing and immediately completing the following tasks:
Urgently coordinate with the Government Office to complete the official pilot implementation on the National Public Service Portal and the Provincial Administrative Procedure Information System to meet the organization, arrangement of the apparatus, implementation of 2-level local government and "close the interface" of the Provincial Public Service Portal before June 30, 2025.
The Government Office supports, monitors and urges provinces and cities to perform their tasks.
Organize professional training for officials and civil servants in the province and city to receive and handle administrative procedure records; absolutely educate officials and civil servants not to refuse to handle administrative procedures on the grounds that they are in the process of organizing and rearranging the apparatus.
Directing Youth Union units to coordinate with police forces at all levels to support people and businesses in carrying out administrative procedures and public services at points of receiving and handling administrative procedure dossiers.
Disseminate and guide people and businesses on how to carry out administrative procedures on mass media. At the same time, establish a hotline to receive feedback and recommendations from people and businesses during the process of carrying out administrative procedures and public services; publicize information on mass media and bulletin boards at the headquarters of the People's Committee and Public Administration Service Centers at all levels.
Arrange adequate infrastructure, organize overall inspection of the system and terminal equipment at the Public Administration Service Centers at all levels; develop operating regulations and ensure system security and safety associated with the responsibilities of officials and civil servants; ensure adequate funding for upgrading information systems.
Preside over and coordinate with information technology service providers to upgrade infrastructure, equipment, and shared information systems according to regulations, implement solutions to inherit data from old information systems, convert data to new information systems; ensure the settlement of administrative procedures, provision of public services, and public service activities are smooth, effective, and uninterrupted.
Adjust internal processes, electronic processes, online public services and configuration in the Provincial Administrative Procedure Information System, to meet the organization and arrangement of the apparatus, deploy the 2-level local government model and "close the interface" of the Provincial Public Service Portal from July 1, 2025. Complete before June 30, 2025.
Coordinate with the Government Cipher Committee to issue new, change, and update specialized digital signature certificates for public service for organizations and individuals to serve the activities of digitally signing electronic documents and records. To be completed before June 30, 2025.
Hai Phong City People's Committee registers and sends to the Government Office the list of identification codes of commune-level administrative units according to the 2-level local government organization model to serve the sending and receiving of documents via the National Document Interconnection Axis. Complete before 12:00 on June 29, 2025.
This is an especially important and urgent task that needs to be urgently focused on. The Prime Minister requested that the Secretaries of Provincial and Municipal Party Committees and Chairmen of the People's Committees of provinces and centrally-run cities spend time paying attention to, leading and directing their affiliated agencies and units to complete the above tasks, ensuring the implementation of administrative procedures, provision of public services to people and businesses and public service activities are smooth, effective and uninterrupted when rearranging administrative units and implementing the 2-level local government model.
Source: https://kontumtv.vn/tin-tuc/tin-trong-nuoc/dam-bao-dong-bo-lien-thong-trong-giai-quyet-thu-tuc-hanh-chinh-khi-trien-deploy-mo-hinh-chinh-quyen-dia-phuong-2-cap
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