On the afternoon of September 27, Ea H'leo District Police, Dak Lak Provincial Police said that the unit had returned VND 320 million to Ms. Le Thi Lan, residing in Ea Khal Commune, Ea H'leo District, due to careless money transfer via a banking application.
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| Ea H'leo District Police officers returned VND320 million to Ms. Le Thi Lan. Photo: Provided by the Police |
Previously, on June 20, 2024, due to not carefully checking the information before transferring money, Ms. Lan mistakenly transferred the above amount to the account of Mr. Nguyen Van Luc, residing in Dong Thanh commune, Kim Dong district, Hung Yen province via the SmartBanking application.
After discovering the incident, Ms. Lan contacted the bank for support and requested a refund, however, Mr. Luc's account number was inactive and the bank could not contact Mr. Luc. Therefore, Ms. Lan sent a request to the Ea H'leo District Police asking for support from the police force.
After receiving the information, Ea H'leo District Police coordinated with the bank to verify the information and sent officers to Dong Thanh Commune, Kim Dong District, Hung Yen Province to meet directly with Mr. Luc to discuss the content of Ms. Lan's mistaken money transfer.
Mr. Luc said that he had opened the above account since July 2023, but he had not used it and did not register for text message notifications, so he did not know that Ms. Lan had transferred money. He agreed to withdraw all the money and hand it over to the Ea H'leo District Police to return it to Ms. Lan.
After receiving the above amount of money from the Ea H'leo District Police, Ms. Lan was moved to thank the District Police, the Banks and Mr. Luc for their support and help in helping her get back the money she had saved over the years.
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