Find the way out

- Train whistles used to be “translated” into a word with a similar sound, “hu hu”, which means sadness. What’s new in the railway industry now?

- The most recent story is the Hanoi - Dong Hoi (Quang Tri) railway line that has just been put into operation. This is a route for tourists , the ticket price is commensurate with the high quality. Whether it is a seat or a bed, the amenities equipped for the carriages are evaluated by the investor as equivalent to the business class cabin on an airplane. Before that, there was a train named Hoa Phuong Do connecting Hanoi - Hai Phong, also serving tourism.

- What is remarkable about the above mentioned cruise ships?

- Technically, the train cars are completely built domestically, using advanced technology. But more important is the service. Tourists are always demanding, so to develop the brand, tourist trains must always be clean, punctual, and have attentive staff... These are things that are often complained about in old-style trains. That means our country's railway industry is starting to change, learning to provide real service.

- Whatever you do with dedication, you will be rewarded accordingly. Whether it is a slow train or a high-speed train in the future, service quality will determine customer retention. A new service mindset will lead to drastic changes. Choosing to compete to survive will find a way out.

CROSSED WORDS

Source: https://www.sggp.org.vn/tim-thay-loi-ra-post808079.html