The “AI Hai Phong” application is a technology solution developed by HeyU Technology Joint Stock Company, built with the goal of applying artificial intelligence to improve the efficiency of state management and the quality of service to people and businesses. The application is designed based on three specialized virtual assistant platforms: AI assistant for people: providing official information, supporting the implementation of public services, answering questions about the city's socio -economic fields. AI assistant for officials, civil servants, and public employees: supporting professional tasks such as document management, information search, report drafting, document summarization, updating new regulations and policies. AI assistant for leaders: providing data analysis tools, monitoring press information, public opinion; identifying and early warning of negative information, effectively supporting direction and operation.
At the Conference, CEO of HeyU Technology Joint Stock Company Pham The Anh introduced to delegates an overview of "AI Hai Phong". Instructions for using AI Assistant for citizens: Look up information with AI, Multi-field consulting on digital utilities, send feedback and recommendations (PAKN) by text and voice; Digital Government functions to interact with the entire population. Instructions for using the AI Assistant System for officials: Upload text data, records, personal data; create documents, make plans, reports, write speeches, summarize text content, search for text records; digitalized AI document warehouse for shared use by the unit... Receive, process PAKN, respond to PAKN (with AI support). Instructions for using the AI Assistant System for leaders: Analyze public opinion in the press and social networks to filter good news, bad news; support writing rebuttal media articles; support leaders in making decisions...
Speaking at the Conference, Vice Chairman of Thuy Nguyen City People's Committee Nguyen Trung Hieu said: The implementation of "AI Hai Phong" is not only a technological step but also a strategic solution, aiming at specific goals: simplifying access to information and public services, saving time and costs, contributing to building a transparent and friendly government; optimizing work processes, reducing administrative workload, improving productivity and quality of consulting and synthesis; improving the capacity to analyze, forecast and support data-based decision making, ensuring that directives are issued promptly and accurately.
Putting artificial intelligence into practice is an inevitable requirement in the process of building a digital government. This is an opportunity to create a modern, professional, and effective administration that meets the sustainable development requirements of administrative units at all levels in the new period./.
Source: https://haiphong.gov.vn/tin-tuc-su-kien/thanh-pho-thuy-nguyen-thong-tin-chuyen-de-tong-quan-ve-cong-nghe-ai-va-cac-kinh-nghiem-ung-dung--750576
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