April 30th Holiday: MobiFone is ready to ensure communication across the country

(Chinhphu.vn) - In order to ensure communication security and service quality during the April 30 - May 1 holiday, MobiFone has proactively deployed synchronous technical solutions, enhanced network capacity nationwide, and is ready to meet the increasing connection needs of people and tourists.

During the long holiday of April 30 - May 1, MobiFone synchronously deployed many technical solutions and services to ensure network security and maintain uninterrupted telecommunications infrastructure.

During the long holiday from April 30 to May 1, MobiFone has synchronously deployed many technical solutions and services to ensure network security, maintain uninterrupted telecommunications infrastructure, and be ready to meet the increasing needs of people nationwide.

With a proactive and determined spirit, MobiFone has activated a plan to protect the network nationwide, especially in the key southern region - where many national commemorative activities take place.

Since mid-April, the network operator has completed a plan to increase the number of on-duty operators, information rescue personnel, and scientifically and effectively schedule shifts. All equipment on the MobiFone network has been tested to ensure high backup configuration to avoid network incidents, network capacity and domestic and international transmission directions, ready for increased customer demand compared to normal days.

At the same time, technical contacts from strategic partners have also been mobilized to coordinate and set up remote connection channels to provide quick support when needed. During the holidays, MobiFone will arrange full staff to handle and support customers, MobiFone's hotline 18001090 is always ready to answer and support customers promptly anytime, anywhere.

Faced with high demands for data security during peak times, the network operator has increased its information security monitoring force and reviewed all equipment, transmission systems and fiber optic lines. Response and incident handling plans have been standardized, ensuring that contact points are ready to coordinate closely.

MobiFone broadcasts mobile broadcasts at 38 locations (including 2 mobile vehicles + 36 mobile columns/modules) in important areas such as parades, fireworks displays, festival areas, etc.

In particular, MobiFone has deployed anti-congestion for 33 areas in Ho Chi Minh City. Of which, mobile broadcasting at 38 locations (including 2 mobile vehicles + 36 mobile columns/modules) in important areas such as parades, fireworks, festival areas... At the same time, broadcasting at 77 5G stations is organized to bring the best experience to customers, ensuring no incidents occur. In neighboring provinces, anti-congestion work is also actively promoted and completed 100% on April 25.

Since 2023, MobiFone has applied machine learning and artificial intelligence (AI) technology to optimize, monitor and operate the network. Thanks to that, devices across the system are always operated within safe limits, while providing early warning, quick handling, and minimizing the risk of service interruption. This is one of the specific steps in MobiFone's comprehensive digital transformation strategy, aiming to gradually become a leading digital infrastructure and service provider, bringing the most modern, convenient and secure connection experiences to customers.

MobiFone determines that ensuring network continuity is not only a technical task, but also a commitment to customers and partners.

Along with that, MobiFone also launched many practical incentive programs, notably the VN50 package to celebrate the 50th anniversary of national reunification.

Specifically, from April 15 to May 31, 2025, MobiFone launched a new package VN50 for only 50,000 VND for a complete experience within 5 days. By registering for the package, users will own 50GB of high-speed data to surf the internet without worrying about limits, free calls within the network under 10 minutes (maximum 500 minutes) and 5 minutes of inter-network calls/day to ensure continuous connection. Text VN50 to 9199 to have abundant data for work, study, entertainment, and save maximum communication costs.

On the occasion of the nation's great holiday, MobiFone determined that ensuring uninterrupted network is not only a technical task, but also a commitment to customers and partners. On the journey to realize the goal of becoming a leading technology corporation, MobiFone constantly optimizes the network, expands coverage and improves service quality, in order to best meet the increasing connection needs of customers nationwide.

Minh Ngoc

Source: https://baochinhphu.vn/dai-le-30-4-mobifone-san-sang-bao-dam-lien-lac-tren-moi-mien-to-quoc-102250427091855744.htm