Nowadays, most people own at least one bank account. But in the process of using, many people unfortunately lose their bank cards or have their information leaked. To prevent financial losses, users need to quickly lock their bank cards.
Below are instructions on how to quickly and safely lock your Vietcombank card in case of card loss or information disclosure:
Method 1: Send SMS to switchboard 6167 with the syntax:
- VCB KT TOANBO: lock all cards at VCB
- VCB KT VISA: lock all Visa cards at VCB
- VCB KT MASTER: lock all Master cards
- VCB KT AMEX: lock all Amex cards
- VCB KT JCB: lock all JCB cards
- VCB KT UNIONPAY: lock all Unionpay cards
- VCB KT NOIDIA: lock all domestic cards
In case you do not remember the specific syntax, customers can compose a message with the syntax VCB HELP and send it to the switchboard 6167 for instructions.
Method 2 : Access VCB Digibank application -> Card services -> Other card services: Lock card.
Method 3 : Log in to VCB Digibank on web browser: Card Services -> Other Card Services -> Temporarily lock card.
Customers can go directly to Vietcombank transaction points to request to lock their cards. Illustration photo: Nam Khanh
Method 4 : Customers call the switchboard 1900545413, press 1>>1>>1>>1 and follow the instructions.
Method 5 : Customers call the hotline 1900545413 to be connected with the on-duty staff and request to lock the card.
Method 6 : Customers go directly to Vietcombank transaction points to request card locking.
Blocking your card at a bank branch/transaction office is a safe option, especially when you need direct assistance from staff. When coming to the bank, customers need to bring a valid ID card to complete the procedure quickly.
Above are the fastest and most convenient ways to lock your Vietcombank bank card if you lose/leak your card information.
Vietcombank encourages customers to lock their cards via VCB Digibank or SMS to ensure the card is locked as quickly as possible.
After confirming that their card is safe, customers can re-open the card for immediate use on VCB Digibank (by: Logging in to VCB Digibank >> Manage card services >> Unlock card) or going directly to Vietcombank transaction points nationwide.
To open a new card, customers can go directly to a bank transaction office/branch or open online via Mobile Banking.
(Synthesized from Vietcombank website)
Source: https://vietnamnet.vn/6-cach-khoa-the-khan-cap-khi-bi-mat-the-vietcombank-2385180.html
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