From June 9, Hanoi residents do not have to queue up to apply for construction permits.

Hanoi's implementation of online public services brings many benefits to people and businesses, including zero administrative fees and charges.

Branch No. 1 of Hanoi City Public Administration Service Center. (Photo: Hanoi People's Committee)

From June 9, 2025, the Hanoi Public Administration Service Center officially started receiving 100% of documents online and fully online for administrative procedures in the field of construction activities.

Accordingly, 5 administrative procedures include: granting new construction permits for level III and level IV works (non-linear works/Urban linear works/Religious works/Monuments, large-scale paintings/Phase-based works for non-linear works/Phase-based works for urban linear works/Projects) and individual houses.

Procedure 2 includes: granting construction permits for repair and renovation of level III and level IV works (non-linear works/linear works in urban areas/beliefs, religions/monuments, large-scale paintings/in phases for non-linear works/in phases for linear works in urban areas/projects) and individual houses;

Procedure 3 includes: granting and adjusting construction permits for level III and level IV works (non-linear works/linear works in urban areas/beliefs, religions/monuments, large-scale paintings/in phases for non-linear works/in phases for linear works in urban areas/projects) and individual houses;

Procedure 4 includes: extending construction permits for level III and level IV works (non-linear works/linear works in urban areas/beliefs, religions/monuments, large-scale paintings/repairs, renovations/phases for non-linear works/phases for linear works in urban areas/projects) and individual houses;

Procedure 5 includes: re-issuing construction permits for level III and level IV works (non-linear works/linear works in urban areas/beliefs, religions/monuments, large-scale paintings/repairs, renovations/phases for non-linear works/phases for linear works in urban areas/Projects) and individual houses.

People carry out administrative procedures at the one-stop shop of My Dinh 1 ward. (Photo: Hanoi People's Committee)

In addition, the Hanoi Public Administration Service Center also received 100% of documents online for 7 administrative procedures, including: Procedure 1: Granting construction permits for new special-level, level I, level II works (non-linear works/linear works in urban areas/beliefs, religions/monuments, large-scale paintings/in phases for non-linear works/In phases for linear works in urban areas/projects);

Procedure 2: Granting construction permits for repair and renovation of special level, level I, level II works (non-linear works/linear works in urban areas/beliefs, religions/monuments, large-scale paintings/in phases for non-linear works/in phases for linear works in urban areas/projects);

Procedure 3: Granting and adjusting construction permits for special level, level I, level II works (non-linear works/linear works in urban areas/beliefs, religions/monuments, large-scale paintings/in phases for non-linear works/in phases for linear works in urban areas/projects);

Procedure 4: Extension of construction permit for special level, level I, level II works (non-linear/linear in urban areas/beliefs, religions/monuments, large-scale paintings/repairs, renovations/phases for non-linear works/phases for linear works in urban areas/projects);

Procedure 5: Re-issuance of construction permits for special level, level I, level II works (non-linear works/linear works in urban areas/beliefs, religions/monuments, large-scale paintings/repairs, renovations/phased works for non-linear works/phased works for linear works in urban areas/projects);

Procedure 6: Granting relocation permits for special, level I and level II works (non-linear works/linear works in urban areas/beliefs, religions/monuments, large-scale paintings/in phases for non-linear works/in phases for linear works in urban areas/projects);

Procedure 7: Granting relocation permits for level III and level IV works (non-linear works/linear works in urban areas/beliefs, religions/monuments, large-scale paintings/in phases for non-linear works/in phases for linear works in urban areas/projects) and individual houses.

Ho Chi Minh City could completely eliminate the procedure for applying for construction permits for individual houses as early as July 1, according to experts and local leaders.

The representative of the Hanoi Public Administration Service Center said that the implementation of online public services brings many benefits to people and businesses, in which people and businesses enjoy zero administrative procedure fees and charges (no collection) according to Resolution No. 07/2023/NQ-HDND dated July 4, 2023 of the City People's Council (except for other receivables according to regulations outside the scope of the above fees and charges), applicable until December 31, 2025.

In addition, people and businesses are also supported with the cost of delivering results and administrative procedure records within Hanoi and to other provinces (VND 26,000/delivery) according to Resolution No. 39/NQ-HDND dated December 10, 2024 of the Hanoi People's Council.

In addition, people and businesses can submit documents anytime, anywhere, regardless of administrative hours; the reception time is increased, reducing waiting time. The reception (and refusal to receive, if any) during the submission process is made transparent, following the motto of "no contact", "no paperwork", preventing possible annoying behaviors, and at the same time, there is no need to move or wait in line when transferring documents via postal services.

1. Instructions for submitting online application

- Step 1: Access the City's Administrative Procedure Information System at the link: https://dichvucong.hanoi.gov.vn/ .

- Step 2: Log in with your VNeID account or via the national portal.

- Step 3: Select the "Online public services" tab, enter the procedure name in the search box. - Step 4: Select the procedure corresponding to your needs, click "Submit application".

- Step 5: Select the agency and subject of implementation.

- Step 6: Enter the missing identification information fields.

- Step 7: Upload profile components to the System.

- Step 8: Enter the information fields to receive paper results at home.

- Step 9: After completing the application submission process on the System, submit the paper copy (as required by specialized laws) via postal service or directly at the Center's Branch. The Center's Branch will compare and receive the application if it is valid according to regulations.

According to VNA

Source: https://baothanhhoa.vn/tu-ngay-9-6-nguoi-dan-ha-noi-khong-phai-xep-hang-xin-cap-giay-phep-linh-vuc-xay-dung-251337.htm