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"Customer Appreciation Month" 2024 at Hoang Hoa Electricity

Việt NamViệt Nam31/12/2024


Implementing the direction of the Director of Thanh Hoa Electricity Company, with the message "Accompanying customers to use electricity safely, economically and effectively", in December 2024, Hoang Hoa Electricity Company has implemented many specific actions to show gratitude to customers.

Visit and give gifts to thank customers with large electricity consumption in the area.

Accordingly, the unit has focused on ensuring safe and stable electricity supply and improving customer service quality. Visiting and giving gifts to customers with large output, electricity consumption from 1 million kWh/year such as Aleron Vietnam Shoes Co., Ltd., Winner Vietnam Shoe Industry Materials Co., Ltd., TCE JEANS One Member Co., Ltd.,... customers have actively participated in coordinating in the annual non-commercial load adjustment work and are interested in coordinating and cooperating in the load shifting program used during the peak hot months in 2024.

Hoang Hoa Power Company cooperated with Thanh Hoa Power Company to visit, give gifts and show gratitude to Vietnamese Heroic Mothers.

Also in the customer appreciation month, the Electricity Company coordinated with Thanh Hoa Electricity Company to implement the program "Drinking water, remember the source" to visit, give gifts, and express gratitude to Vietnamese Heroic Mother Hoang Thi Viet in Hoang Dong commune, Hoang Hoa district, who the unit has taken care of for life. Implement social security programs, give gifts to households in difficult circumstances in villages of Hoang Chau commune, Quan Noi 3, Long Anh ward (Thanh Hoa city) in the area that has just received the power grid and the project of replacing electronic meters to eliminate rural electricity services. Coordinate with the Board of Directors, the Trade Union of Luong Dac Bang High School (Hoang Hoa) to give gifts to 20 students in difficult circumstances who have tried to excel in their studies and training.

Giving gifts to poor students who overcome difficulties and achieve high academic results.

Customer appreciation does not only include sending thank you letters, giving gifts or free electricity services, but also includes listening to opinions and promptly resolving issues that customers are concerned about and have questions about in order to gradually improve the quality of business and customer service.

Giving gifts to poor households and policy families.

Through the gratitude month activities, Hoang Hoa Electricity has created many widespread impressions in society and customers, thereby working with the electricity industry to use electricity safely, economically and effectively, contributing to helping the power system operate safely, stably providing electricity to best serve the needs of economic and social development, ensuring national defense - security and people's lives.

Thanh Hoa (PC Thanh Hoa)



Source: https://baothanhhoa.vn/thang-tri-an-khach-hang-nam-2024-tai-dien-luc-hoang-hoa-235460.htm

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