Bringing mobile teams closer to home to handle administrative procedures for people

On August 21, Mr. Nguyen Vu Linh Sang, Chairman of the People's Committee of Ta Nang Commune (Lam Dong Province) said that the commune has deployed a mobile working group to support people in handling administrative procedures in 14 villages, prioritizing villages located 10km or more from the commune's administrative center.

People come to the Ma Bo Primary School branch, Ta Nang commune ( Lam Dong province) to do administrative procedures instead of traveling a long distance to the public administrative service center of Ta Nang commune.

On the first day, the working group was present at the Ma Bo Primary School branch to support people in carrying out procedures such as: installing and identifying VNeID level 2, submitting documents on national public services, legal advice on land, marriage, health insurance, social insurance, social benefits, etc.

At the same time, the mobile team also handles some on-site procedures, returns results to people and provides instructions on how to use digital applications, mobile banking, and cashless payments.

People are guided through administrative procedures and given basic legal advice right in the village.

Due to the characteristics of remote areas, the mobile team also coordinated to upgrade telecommunications infrastructure from 3G, 4G to 5G. People expressed their excitement at no longer having to travel long distances to complete administrative procedures.

Mobile teams help people limit long-distance travel but still access public administrative procedures.

Ta Nang Commune is located about 80km from the center of Lam Dong province, has an area of ​​258.3km² with more than 13,000 people, of which 80% are ethnic minorities, and has difficult travel conditions.

A corner of Ta Nang commune, Lam Dong province seen from above. Photo: NGUYEN VU LINH SANG

Mr. Nguyen Vu Linh Sang said that after the mobile team completes its tasks, the operation will be transferred to the community digital technology team. This is a solution to bring administrative reform closer to people and businesses, especially in remote areas where there are many difficulties. Thereby, people can access information and administrative services conveniently, reducing the hardship of having to travel to government agencies.

DOAN KIEN

Source: https://www.sggp.org.vn/dua-doan-luu-dong-den-gan-nha-de-giai-quyet-thu-tuc-hanh-chinh-cho-nguoi-dan-post809428.html