Microsoft cuts thousands of jobs, focuses on investing in AI

cắt giảm - Ảnh 1. — Optimizing business with AI will impact sales staff reduction.

According to Bloomberg News, Microsoft is planning to cut thousands of jobs, especially in the business division.

The move is not a standalone event but part of a larger restructuring strategy, as the software giant invests heavily in the field of artificial intelligence (AI).

Labor structure changes when AI takes over

Microsoft's layoffs come as the company pours billions of dollars into AI research and development, especially generative AI.

With a planned capital spending of up to $80 billion in the current fiscal year, much of it allocated to expanding data centers to address capacity bottlenecks for AI services, it's clear that Microsoft is betting big on the future of AI.

The goal is to cement its lead in the AI race, as companies globally rush to integrate AI into their products and services to maintain a competitive edge.

This shift is not just a financial investment, but also a human revolution. Amazon CEO Andy Jassy has also predicted that the deployment of generative AI and AI agents will reduce his company's total office staff in the next few years.

This shows that automation and AI optimization are not only affecting manual jobs but are also starting to have a profound impact on office and management positions.

Why was the sales department cut?

According to Tuoi Tre Online 's investigation, the cutting of thousands of jobs, especially in the business department, is a notable point.

AI can automate many repetitive tasks and analyze data in the sales process, from generating leads, analyzing customer behavior, to predicting buying trends. This leads to a reduction in the need for some traditional sales positions.

In addition, with the ability to analyze huge data, AI can help sales teams target more precisely and personalize product and service recommendations. This can change the role of salespeople from prospectors and persuaders to advisors and relationship builders based on the insights provided by AI.

By equipping remaining salespeople with powerful AI tools, Microsoft can achieve higher sales performance with fewer employees.

AI tools can help create smarter marketing content, customer relationship management (CRM), and even assist with negotiations. As Microsoft shifts its focus to delivering AI solutions, its sales structure will need to adapt to focus on selling AI-powered products and services, which require different skills than traditional software sales.

Workers must adapt

The story of layoffs from one of the world’s largest tech companies is more than just an internal event. It sends a clear message about the impact of AI on the global labor market: companies will continue to restructure their workforces to fit the AI era.

This means that old skills will become obsolete, while the demand for AI-related skills will skyrocket.

According to data from LinkedIn (owned by Microsoft), the number of jobs requiring AI-related skills has increased sixfold in the past year, and the number of users adding AI skills to their profiles has increased 20 times.

It is clear that AI is eliminating some jobs, but at the same time, it is also creating a huge wave of demand for AI experts. Therefore, workers need to proactively learn and grasp AI technologies to maintain their position in the job market.

The story of LinkedIn CEO Ryan Roslansky using Copilot to polish emails to Microsoft CEO Satya Nadella is a vivid demonstration of how AI is becoming an indispensable tool in everyday work, even at the highest executive levels.

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Source: https://tuoitre.vn/microsoft-cat-giam-hang-ngan-viec-lam-don-suc-dau-tu-cho-ai-2025062414225614.htm