- Before concluding, we must look at other things. Also at this airport, the annoying thing for passengers is the queue to check in at customs. The queue is so long that it is easy to get bored. Another thing that makes most people tired is the flight delay. Therefore, if you land late, it means you are in sync with the flight preparation!
- Talking like that, when will it be better?
- The above description shows the current situation, not to criticize. This is also the reason why Tan Son Nhat and Noi Bai - the two largest airports operating in our country - are rated low in terms of punctuality. The airport has many interconnected stages, so if it is late, it is certainly due to poor system management. The system only operates well when all parts run accurately and coordinate smoothly.
- Providing services is a completely different story from doing a duty. When providing services, the passengers are the ones who judge the service strictly. Only when they are comfortable and satisfied will they have sympathy and be ready to buy the service again. We have not had any bad reputation for flying safely, but flying and landing on time is still a dream.
Source: https://www.sggp.org.vn/van-phai-mo-post806157.html
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